Shrewsbury at a glance
Address:
Shrewsbury stationCastle Foregate
Shrewsbury
Shropshire
SY1 2DQ
Ticket office:
Monday to Friday: 05:20 - 20:40Saturday: 05:20 - 19:40
Sunday: 07:20 - 19:40
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
Staffing level | Full time |
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CCTV | Yes |
Information systems |
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Station operator | Transport for Wales |
Ticket office opening times | On the left in the station subway
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Smartcards issued here | No |
Top up Smartcards here | Yes |
Validate Smartcards here | Yes |
Smartcards information | Load a pre-purchased season ticket onto a smartcard using the ticket vending machine. |
Penalty fares | AW |
Top up Smartcards here | Yes |
Customer service information | Contact our Customer Relations team directly via the Transport for Wales Website. |
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Left luggage | Available: No |
Lost property | Available: Yes Telephone: 03333 211 202 |
Seated area | No
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Waiting room | No
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Trolleys | Yes
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Station buffet | Yes
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Toilets | Yes
The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key. |
Baby changing facilities | No
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Wifi |
No
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Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .
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Staff help | Monday to Saturday 05:00 to 01:00 Sunday 07:00 to 00:45 Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
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Induction loop available | Yes |
Ticket machine | The ticket machine(s) take cash, and major debit and credit cards. Yes
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Accessible booking office counter available | Yes
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Ramp for train access available | Yes
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Accessible taxis information | No
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National Key toilets available | Yes
The National key toilets are located on Platform 4a; these toilets are operated by a radar key. |
Step free access | Category B. Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers. |
Ticket gates | Yes
|
Impaired mobility set down available | Yes
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Wheelchairs | Yes
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Car park 1 | Howard Street |
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Car park 1 operator | APCOA |
Car park 1 spaces | 145 |
Car park 1 opening times |
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Car park 1 contact details | |
Car park 2 | Station Forecourt |
Car park 2 operator | APCOA |
Car park 2 spaces | 11 |
Car park 2 opening times |
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Car park 2 contact details |
Onward travel | Bus stops are located near the station on Castle Street. Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
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Cycle storage available | Yes |
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Cycle storage spaces | 93 |
Cycle storage sheltered | Yes |
Cycle storage CCTV | Yes |
Cycle storage location | There are several cycle parking areas at Shrewsbury station. 28 Rail stands providing for up to 55 bicycle parking spaces are located at the northern end of Platform 7. These are beyond the gateline. 8 Rail stands providing for up to 16 bicycle parking spaces are located to the right of the main station entrance, by the station forecourt. 2 Rail stands providing for up to 4 bicycle parking spaces are located by the exit from the station forecourt onto Castle Gates. 6 Rail stands providing for up to 12 bicycle parking spaces are located at the north end of Platform 3. 3 Rail stands providing for up to 6 bicycle parking spaces are located in the middle of Platform 3. |
Cycle storage information | 45 hoops |
Cycle storage types |
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Rail replacement information | The rail replacement bus stop is at the station front. |
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Taxi rank |
Follow this link to find the station map